Notice to Consumers
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.
You have the right to request a copy of your mental health records.
To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations. If you have questions about accessing your records, please contact our office for assistance.
· Email: glenna@fourstonesleft.com
· Secure Portal: https://www.simplepractice.com/
· Mail: 2201 Spinks Road, Suite 102, Flower Mound, TX 75022
Contacting the Texas Behavioral Health Executive Council (BHEC)
The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact BHEC directly:
• Texas Behavioral Health Executive Council – https://bhec.texas.gov/contact-us/
• 1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
512-305-7700
• Investigations/Complaints 24-hour, toll free system – 1-800-821-3205
Filing a Consumer Complaint
If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:
• https://texasattorneygeneral.gov/consumer-protection